Check-in times - Please note that rooms are not guaranteed to be available until the hotel’s designated check-in time on the day of arrival. However, early check-in may be offered at the hotel’s discretion. If you wish to ensure an early check-in, you should reserve the room for the previous night.

Changes - If you require additional room nights not already available, please contact the conference secretariat for availability. Please note, you will be required to complete a credit card authority form upon enquiry. Changes to your booking should always be done through the conference secretariat, NOT the hotel itself.

Cancellations - Cancellation policies apply to each hotel and apply when cancellations are made within 35 days of arrival. Rooms cancelled within 35 days of the conference will generally be charged the full price of the total accommodation booked. Please contact the secretariat if you wish to cancel your stay. To view the full Payment terms, Cancellation & Refund Policy click here.

Security deposit upon check in - A security deposit will be held to cover any miscellaneous charges.

Room availability - During the Registration process, an icon of an envelope indicates there is no availability for accommodation at that hotel for that date. Please email ASN Events if you have any queries regarding accommodation.

Firms claiming to be legitimate accommodation and travel agents for this event, such as Business Travel Management (BTM), may contact you requesting credit card details. They are not endorsed or authorised by the conference organisers.

The ANZSO 2026 Conference Organisers (ASN Events) and our partner hotels will NEVER send emails or place telephone calls to individuals in order to promote specific accommodations. If you receive emails or telephone calls regarding the accommodations, please disregard and do not engage with the sender. Our partner hotels will not contact you for any credit card information relating to your reservation via phone calls or email. If credit card authorisation is being requested, the request will only be made directly from our partner hotels. 

1. If you have given out your credit card information to anyone who called you about booking hotel rooms for the ANZSOC 2026 call your credit card company immediately, alert them to the scam, and deny the charge.

2. Change your online passwords and PINs to prevent fraudsters from doing any further damage.

3. Continue to monitor your credit card to look for fraudulent charges. Request further information from your credit card company regarding closing your account or issuing a new card.

4. Book your rooms only through the official accommodation booking link via this website.